Uniform Complaint Procedures
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Addressing Concerns and Formal Complaints
We strive to maintain excellent communications and relationships with all our community partners. We take great pride in problem-solving with our students and families when and if a concern arises. If you have a concern, please take the following steps to ensure a positive and efficient solution.
Start with your student’s teacher, counselor, nurse or other school site professional. Disputes and misunderstandings are often best resolved in person and may be the result of miscommunication. Often, misunderstandings can be cleared up or issues addressed through a courteous conversation at the school level.
If you feel the issue is not resolved after speaking with a staff member, ask to speak to a school administrator. If you still feel there has not been a satisfactory resolution after exhausting all efforts in the steps outlined above, including discussing the situation with the principal, please contact the district office at (916) 771-1600 and ask for your school site’s coach. If you have not taken the steps above to resolve the issue with the school, you may be referred back to the school site.
The first step in resolving a complaint is to start with the process outlined above. Some issues may need to follow a more formal process and may fall under the Uniform Complaint Procedures, Williams Uniform Complaint, or a Complaint Concerning District Employees.
Uniform Complaint Procedures (Board Policy/Administrative Regulation 1312.3)
Some matters lie within the Uniform Complaint Procedures (UCP) scope. A UCP is a written statement alleging unlawful discrimination, or failure to comply with a violation of a federal and/or state law in regards to specific categorical programs. A complaint must be filed by way of the UCP as written in the California Code of Regulations, Title 5, Sections 4600-4687.
Williams Uniform Complaint Procedures (Administrative Regulation 1312.4)
A Williams complaint refers to insufficient instructional materials, emergency or urgent facilities conditions that pose a threat to the health and safety of pupils, and teacher vacancy or misassignment. Williams Complaints may be filed anonymously.
Complaints Concerning District Employees (Board Policy/Administrative Regulation 1312.1)
Every effort should be made to resolve a complaint at the earliest possible stage. Whenever possible, the complainant should communicate directly to the employee in order to resolve concerns.
California Department of Education
Forms can either be mailed to Roseville City School District, Assistant Superintendent, 1050 Main Street, Roseville, CA 95678, or completed form can be emailed to Meghan Baichtal at: email@example.com
Title IX Sexual Harassment Complaint Procedures (Personnel)
Title IX Sexual Harassment Complaint Procedures (Student)